PRIVACY POLICY

Last updated: June 2026

I. GENERAL INFORMATION

This Privacy Policy explains how Polymer Week s.r.o. ("Polymer Week", "we", "us", or "our") collects, uses, stores, and protects your personal data when you use our website, register for our events, purchase tickets, subscribe to our newsletter, or otherwise interact with us.

Data Controller

Polymer Week s.r.o.
Pecháčkova 952/24
318 00 Plzeň
Czech Republic

Company Number (IČO): 08369607

Email: support@polymerweek.com

Polymer Week s.r.o. has not appointed a Data Protection Officer. For any questions regarding personal data processing, please contact us using the details above.

2. WHAT PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect:

Name and surname
Email address
Telephone number
Billing and payment information
Company details (if applicable)
Event registration information
Order and transaction details
Dietary, accessibility, or special accommodation information provided by you
Communications and correspondence with us
Newsletter subscription preferences
Technical information about website usage, including IP address, browser type, device information, and cookies

We collect personal data directly from you when you complete forms, register for events, make purchases, subscribe to our newsletter, or contact us.

3. HOW WE USE YOUR PERSONAL DATA

We process personal data for the following purposes:

Contract Performance

Processing event registrations
Managing ticket purchases
Providing customer support
Delivering purchased services
Communicating important event information

Legal Obligations

Accounting and tax compliance
Maintaining legally required records
Responding to lawful requests from authorities

Legitimate Interests

Improving our services and website
Managing customer relationships
Protecting our business against fraud or misuse
Internal administration and business operations

Marketing

Sending newsletters and promotional communications where permitted by law
Informing customers about future events, products, services, or educational opportunities

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

4. CONTACT FORMS

When you submit information through a contact form on our website, we use the information provided solely to respond to your inquiry, provide support, or discuss our services and events.

5. NEWSLETTER

If you subscribe to our newsletter, we may process your name and email address to send updates about Polymer Week events, educational content, products, services, and related news.

Newsletter subscriptions are managed through Wix Email Marketing.

You may withdraw your consent and unsubscribe at any time.

6. PAYMENTS

Payments made through our website are processed by trusted third-party payment providers, including PayU.

We do not store complete payment card details on our own systems.

Payment providers process personal data in accordance with their own privacy policies and security standards.

7. COOKIES AND ANALYTICS

Our website uses cookies and similar technologies to ensure proper website functionality, analyze traffic, improve user experience, and support marketing activities.

Cookies may include:

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Used to understand how visitors interact with our website and improve performance.

We use Google Analytics for website analytics.

Marketing Cookies

May be used to support advertising and marketing activities through Wix or other integrated services.

Where required by law, cookies are used only after obtaining your consent.

You may manage cookie preferences through your browser settings or through the cookie banner displayed on our website.

8. SHARING PERSONAL DATA

We may share personal data with trusted service providers where necessary for business operations, including:

Wix (website hosting, forms, newsletter services, website management)
PayU (payment processing)
Google Analytics (website analytics)
Accounting and tax service providers
Professional advisers where necessary
Public authorities where required by law

We do not sell personal data to third parties.

9. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the European Economic Area (EEA).

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. HOW LONG WE KEEP YOUR DATA

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting, tax, and business requirements.

Retention periods may vary depending on the nature of the data and the legal obligations applicable to us.

11. YOUR GDPR RIGHTS

Under applicable data protection laws, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@polymerweek.com.

You also have the right to lodge a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů), www.uoou.gov.cz

12. DATA SECURITY

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be available on our website.

14. CONTACT

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact: