GENERAL BUSINESS TERMS AND CONDITIONS
POLYMER WEEK 2026
I. GENERAL INFORMATION
This website is operated by Polymer Week s.r.o., registered address at Pecháčkova 952/24, 318 00 Plzeň, Czech Republic, company number: 08369607.
Throughout the website, the terms “Organizer”, “we”, “us” and “our” refer to Polymer Week s.r.o.
These General Business Terms and Conditions apply to the use of this website, event registration, payments, digital materials, online content, and other services provided through this website.
By visiting this website, registering for the event, or purchasing any product or service through this website, you agree to be bound by these General Business Terms and Conditions and any additional terms and policies referenced on this website.
Please read these Terms carefully before using the website or completing your registration. If you do not agree with these Terms, please do not use the website or register for the event.
II. EVENT REGISTRATIONS
Registrations for Polymer Week 2026 and any related event services are governed by these General Business Terms and Conditions together with the Event Participant Terms and Conditions published for the event.
In the event of any conflict between these General Business Terms and Conditions and the Event Participant Terms and Conditions, the Event Participant Terms and Conditions shall prevail in relation to event participation, payment deadlines, cancellation, refunds, programme changes, online or alternative event format, conduct, liability, media release, and other event-specific matters.
Polymer Week 2026 is an event, leisure, and educational service provided on specific dates. For this reason, the standard statutory right to withdraw from a distance contract within 14 days may not apply to event tickets, workshops, classes, or event registrations, where such exception is permitted by applicable law.
Cancellation and refund conditions for Polymer Week 2026 are set out in the Event Participant Terms and Conditions.
III. USE OF THE WEBSITE
You agree to use this website only for lawful purposes and in accordance with these Terms.
You may not use this website, its content, registration forms, payment systems, digital materials, or any related services for any illegal, fraudulent, harmful, or unauthorized purpose.
You may not interfere with the proper functioning of the website, attempt to gain unauthorized access to any part of the website, misuse registration or payment systems, or use the website in a way that may damage, disable, or impair its operation.
IV. REGISTRATION AND ORDERS
By submitting a registration form or placing an order through this website, you confirm that all information provided is true, accurate, complete, and up to date.
The Organizer reserves the right to refuse, cancel, or limit a registration or order where permitted by applicable law, including in cases of suspected fraud, incorrect information, payment failure, technical error, pricing error, breach of these Terms, breach of the Event Participant Terms and Conditions, safety concerns, or organizational reasons.
A participant’s place at the event is confirmed only once the full payment has been received by the Organizer, unless expressly agreed otherwise in writing.
V. PAYMENT
Payment methods may include bank transfer in EUR or CZK, credit card, Apple Pay, Google Pay, or other payment methods made available through the website.
Payment is considered completed once the full amount has been credited to the Organizer’s bank account or confirmed by the relevant payment provider.
The participant or customer is responsible for any bank fees, currency conversion fees, card issuer fees, international transfer fees, or other charges imposed by third parties, unless expressly stated otherwise.
If payment is not received within the deadline stated in the Event Participant Terms and Conditions or during the registration process, the Organizer reserves the right to cancel the registration.
VI. PRICES
Prices are displayed on the website or during the registration/payment process.
The Organizer makes reasonable efforts to ensure that all prices and information displayed on the website are accurate. However, errors may occasionally occur.
The Organizer reserves the right to correct any pricing errors, technical errors, or inaccurate information. If an error affects a registration or order that has already been submitted, the Organizer will contact the participant or customer as soon as reasonably possible.
Price changes do not affect registrations already confirmed and paid, unless there has been an obvious technical or pricing error.
VII. EVENT CONTENT AND PROGRAMME
The Organizer makes reasonable efforts to provide the event, programme, workshops, instructors, activities, and other event content as announced.
However, the Organizer reserves the right to make necessary changes to the event schedule, instructors, workshop order, class groups, activities, rooms, venue details, or other organizational arrangements.
Event-specific changes, cancellation, refunds, online alternatives, conduct rules, food arrangements, children’s tickets, media release, and liability are governed by the Event Participant Terms and Conditions.
VIII. DIGITAL MATERIALS AND ONLINE CONTENT
The website or event may include digital materials, online classes, PDF tutorials, recordings, live online sessions, downloadable files, or other digital content.
Digital materials and online content are provided for personal use only, unless expressly stated otherwise in writing.
Participants and customers may not copy, sell, publish, distribute, share, upload, teach, reproduce, modify, or make digital materials or online content available to third parties without prior written permission from the Organizer or relevant rights holder.
Access to digital materials or online content may be limited to a specific time period, platform, or access method, as communicated by the Organizer.
The participant or customer is responsible for having a suitable device, internet connection, software, and technical ability to access digital materials or online content.
IX. INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, photographs, videos, graphics, logos, branding, event descriptions, product descriptions, workshop descriptions, tutorials, PDF files, digital materials, and downloadable content, is owned by Polymer Week s.r.o. or used with permission from the relevant rights holder.
No website content, event content, digital material, tutorial, recording, photograph, video, design, or other material may be copied, reproduced, modified, distributed, sold, published, taught, shared online, or otherwise used without prior written permission, unless expressly allowed by the Organizer or by applicable law.
Purchasing an event ticket, digital product, online class, or other service does not transfer any intellectual property rights to the participant or customer.
X. THIRD-PARTY SERVICES AND LINKS
This website may use third-party services for payment processing, website hosting, registration management, email communication, analytics, marketing, or other operational purposes.
Third-party links on this website may direct you to websites or services that are not operated by Polymer Week s.r.o.
The Organizer is not responsible for the content, accuracy, terms, privacy policies, products, services, or practices of third-party websites or providers.
Participants and customers should review the relevant third-party terms and privacy policies before using such services.
XI. PERSONAL DATA AND PRIVACY
The Organizer processes personal data in connection with website use, event registration, payment processing, participant communication, event organization, accounting, legal compliance, digital access, customer support, and other legitimate event-related or business purposes.
Personal data may include name, surname, billing details, email address, telephone number, payment information, order or registration details, communication history, dietary or accessibility information provided by the participant, and other information necessary for the event or service.
Personal data may be shared with third-party providers where necessary for payment processing, accounting, website operation, email communication, event organization, catering, venue arrangements, legal compliance, or other legitimate operational purposes.
Marketing communication will be sent only where permitted by applicable law, for example where the customer or participant has subscribed to a newsletter or where we may contact existing customers about similar products or services. The recipient may unsubscribe from marketing communication at any time.
Further information about personal data processing, including rights under GDPR, may be provided in the Organizer’s Privacy Policy or upon request.
XII. USER SUBMISSIONS AND FEEDBACK
If you send us comments, feedback, testimonials, photographs, videos, reviews, creative ideas, suggestions, or other materials, you confirm that you have the right to share such content with us.
You agree that your submission will not violate the rights of any third party, including copyright, privacy, personality rights, trademark rights, or other personal or proprietary rights.
We may use comments, testimonials, reviews, and feedback for customer support, service improvement, website content, marketing, or promotional purposes, where permitted by applicable law and privacy rules.
XIII. PROHIBITED USES
You are prohibited from using the website, services, digital materials, event materials, or content:
a) for any unlawful purpose;
b) to violate any applicable laws or regulations;
c) to infringe upon or violate intellectual property rights;
d) to harass, abuse, insult, harm, defame, slander, intimidate, discriminate, or threaten others;
e) to submit false or misleading information;
f) to upload or transmit viruses, malware, or harmful code;
g) to collect or track personal information of others without authorization;
h) to spam, scrape, crawl, or interfere with the proper functioning of the website;
i) to misuse event materials, tutorials, digital content, or online classes in a way not intended or permitted by the Organizer.
The Organizer reserves the right to restrict or terminate access to the website, services, digital materials, or event-related content in case of prohibited use, where permitted by applicable law.
XIV. ACCURACY OF INFORMATION
The Organizer makes reasonable efforts to keep the information on the website accurate, complete, and up to date.
However, the website may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or technical errors related to prices, event details, availability, services, descriptions, or other content.
The Organizer reserves the right to correct any errors, inaccuracies, or omissions and to update information on the website at any time.
XV. LIMITATION OF LIABILITY
The Organizer does not guarantee that the website or online services will always be uninterrupted, secure, timely, or error-free.
To the fullest extent permitted by applicable law, Polymer Week s.r.o. shall not be liable for any indirect, incidental, special, consequential, or similar damages arising from the use of the website, digital materials, online content, services, or event registration process.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
Event-specific liability rules are set out in the Event Participant Terms and Conditions.
XVI. FORCE MAJEURE
The Organizer shall not be liable for failure or delay in fulfilling its obligations if such failure or delay is caused by circumstances beyond its reasonable control.
Such circumstances may include, but are not limited to, war, terrorism, natural disasters, strikes, government restrictions, pandemics, health-related restrictions, travel restrictions, flight disruptions, technical failures, venue-related emergencies, or other unforeseen circumstances.
For Polymer Week 2026 event-specific force majeure rules, including cancellation, postponement, rescheduling, relocation, or online/alternative event format, the Event Participant Terms and Conditions shall apply.
XVII. CONSUMER DISPUTE RESOLUTION
If a consumer dispute arises, the participant or customer may contact the Organizer first at support@polymerweek.com so that the matter can be resolved directly.
Where applicable, consumers may also contact the Czech Trade Inspection Authority (Česká obchodní inspekce) as the competent body for alternative consumer dispute resolution.
XVIII. GOVERNING LAW
These General Business Terms and Conditions are governed by the laws of the Czech Republic.
Any disputes arising from or in connection with these Terms shall be resolved in accordance with the laws of the Czech Republic, unless mandatory consumer protection law provides otherwise.
XIX. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
XX. LANGUAGE
These General Business Terms and Conditions are prepared in English.
If a translation into another language is provided, the English version shall prevail unless expressly stated otherwise.
XXI. CHANGES TO THESE TERMS
The Organizer reserves the right to update, change, or replace any part of these General Business Terms and Conditions by publishing an updated version on this website.
The current version of these Terms is always available on this page.
Continued use of the website, services, or registration system after changes have been published constitutes acceptance of the updated Terms.
XXII. CONTACT INFORMATION
Questions about these General Business Terms and Conditions should be sent to:
Polymer Week s.r.o.
Pecháčkova 952/24
318 00 Plzeň
Czech Republic
Company number: 08369607
Email: support@polymerweek.com